Introduction

Preferred methods of communication have changed over the years—pagers, SMS, email, and now online messaging platforms like Webhook, Slack, Microsoft Teams etc. Today’s workforce is no longer in a single location but is distributed, making timely communication more challenging. Sending alerts to an email in most cases result in an alert going unnoticed for too long.

One of the core pillars of Serverless360 is the capability to monitor Azure Services and notify the stakeholders whenever required.

In the initial stages, notifications from Serverless360 could be sent only through Email. Progressively, Serverless360 is equipped to trigger notifications to external notification channels.

What this means for customers?

If they already use any of these channels in their organization, it becomes easier to receive alerts from Serverless360 right into these channels. Triggering alerts to external notification channels works the same way as sending an email notification.

To trigger notifications from Serverless360 to external notification channels, configuring settings under "Notifications Channels" section in Serverless360 is required.

Available Notification Channels

On the Notification Channels page, just click Add Notification Channel button to configure and setup a new Notification Channel from the available list of supported channels:

1. Webhook
2. SMTP
3. Slack
4. PagerDuty
5. Operations Management Suite (OMS)
6. Microsoft Teams