Integrations – Portal descriptions

Segment

Collect, track, manage, send, and archive your KB first-party customer data.

Hotjar

Track & understand your website/KB user behaviour using analytics methods.

Disqus

Add a forum to your articles so customers can leave feedbacks and get help.

LiveChat

Provide a real-time support experience with LiveChat on your Website or KB.

Olark

Talk to your website users through this chat software and provide support.

Freshchat

Integrate the live chat software from Freshworks to engage your customers.

Zoho PageSense

Measure, understand, & optimize page metrics to enhance web experience.

Mixpanel

Quantify and strategize with user behaviour analytics and event tracking.

Amplitude

Event tracking & understanding customer behaviour on your website/KB.

Heap

Track your user metrics and behaviour on your website/KB across devices.

Commento

A light comment widget that can be embedded onto your website/KB.

Kommunicate

A hybrid real-time chat software that powers both bot and human chats.

Crisp

Simplify customer support with live chat and integrated knowledge base.

VWO

Web experience optimization and KPI improvement with page A/B testing.

Google Optimize

Optimize your website with Google’s A/B, multivariate, and redirect tests.

Freshmarketer

A marketing automation & conversion optimization tool from Freshworks.

Chatra

Live chat and messenger on your website to talk to visitors in real-time.

GoSquared

Real-time chat with website visitors; add internal notes and live translate.

Doorbell

Collect, manage, & understand your customer feedback on your website/KB.